Our Philosophy is simple: provide quality property management services to condo home owners, demonstrating a professional attitude and integrity using comprehensive supervisory management skills. We develop teams of experienced professionals and skilled trades for each project, creating harmonious living experiences for all residents, adding valued service to Condominium developments while supporting the occupant’s requirements. We encourage you to contact us at any time to discuss how we can help manage your property with the greatest professionalism and quality in the industry.
Our staff at Pro Guard Property Management are reviewing and monitoring the situation with the Covid-19 pandemic regularly. Property management is deemed an essential service and we would like to remind everyone that we will continue to provide services to the Condominiums that we manage. This will include the collection of Common Element fees, preparation and issuance of cheques, financial reporting, working with contractors on any repairs/maintenance along with emergency response services.
As we continue to maintain social distancing requirements, there will be some changes made to our office hours and staffing in the office. The office hours will be reduced to Monday to Friday 9:00am to 4:00pm with reduced staff in the office. Some Managers will be working from home and will remain available for emergency response services. As there will be a reduction in staffing at the office, there may be a delay in service response times for non-emergency related items.
Please continue to contact us by phone or email for regular maintenance requirements and operational questions or concerns you may have. As noted, we will continue to provide services for emergencies that may arise. Should there be any further changes to our services as a result of the pandemic we will provide updates as required.
What clients have to say.
"I wanted to take a minute to express how happy, and relieved I am to have Gillian Rice back on our account. She has had a very positive impact in a very short time. Her emails and communications are clear and proactive. I’ve been extremely busy this past year, and in a very short time, I feel far less stress about our property with Gillian back on board. We have some big issues to work through and, during these challenging times, It's reassuring to know your account manager is well organized, communicative, responsive, and cares."
"The Board of Directors has found Pro Guard's guidance as property manager to be invaluable. They have provided sound, practical advice on a wide variety of issues and has consistently worked 'behind the scenes' to manage problems as they occur and to put measures in place to avoid potential difficulties."
"Pro Guard provided the novice Board of Directors with steady and experienced guidance through the early days of the condominium corporation and the often difficult issues that arise when dealing with the property developer."
"Pro Guard are very competent condominium managers. I have found them cooperative, effective, vigilant and very pleasant to deal with in every circumstance. I highly recommend Pro Guard Management to any condominium corporation that is seeking a proactive and professional management team."
"[...] I have found Pro Guard to be a great source of information and guidance [...] They have provided hands-on management with a reality-based approach and has steered the Board away from potential problems and issues on a number of occasions. The staff at [...] provided professional and proactive property management — with a highly personal touch."
"Pro Guard's thorough familiarity with the Ontario Condo Corporation Act, and their experience and reassurance, has always proven helpful when our Directors needed to resolve issues ranging from the Technical Audit, through budget preparation, to the definition of our common elements."
"[...] The unit owners of the links were besieged with garbage, pet, parking and tenant issues. Pro Guard was always quick to respond to each 'crisis' in an effective manner [...] It kept Pro Guard pro-active on any landscape, snow and/or ice issues. It also let us know that they were there for us."
"Pro Guard is extremely knowledgeable about all aspects of condominium management (Condo Corp budgets, supplier contracts, municipal by-laws, etc) [...] current building codes, construction techniques and the Condominium Act. [...] They also demonstrated their skills in conflict resolution when builder-developer-owner disputes arise."